All Deliveries are sent via Royal Mail and are calculated by the weight of the products purchased and can be calculated before you checkout.

Here are the Delivery options and estimated delivery times for your reference which appear in the checkout.  We aim to post out  orders within 1-3 days please note at busy times this could take longer.

We offer UK and International Delivery which you can choose at the checkout.

Free UK Delivery on orders over £40.

 

UK Delivery

First Class ( 1-2 days)

First Class Recorded ( 1-2 days)

Second Class (  3+ days)

Second Class Recorded (  3+ days)

Standard Parcels ( 3+ days)

Special Delivery guaranteed ( please note that orders must be ordered before 2pm to ensure the parcel is sent in time for royail mail special delivery cut of time, otherwise it will be posted the day after, also deliveries are working days only)

 

International Delivery

Airmail 

Europe ( 3-5 days) th

The rest of the World ( 5-30 days)

 

Airsure

Europe (2-4 days) 

The rest of the world (4-6 days)

 

International signed

Europe (2-4 days)

The rest of the world (4-6 days)

 

Surface

Western Europe ( up to 2 weeks)

Eastern Europe ( up to 5 weeks)

North America ( up to 6 weeks)

South America, Africa and Aisa ( up to 8 weeks)

Australasia (up to 12 weeks)

 

Please Note that these delivery times are a rough estmiate and may vary.  Recorded delivery can be traced using online tracking orders not using recorded delivery are being purchased at your own risk.

For more information on Delivery Options Visit the Royal Mail website

 

 

Returns and cancellations.

Cancellations

To cancel an order please contact us at info@retropetite.com. However once we have shipped out an order we are unable to cancel the order.

 

Returns

To return an item please contact us at info@retropetite.com. 

We must be notified by email within 14 days of receipt that you wish to return your order. Once we have been notified items must be returned within 14 days after notification.
Items returned will only be accepted if they are returned:

  • in original condition
  • with all tags attached
  • in original packaging.
  • items must not have been worn

Retro Petite unfortunaltely cannot refund return postage costs.  

 

Exchanges

Please contact us within 14 days of receipt if you wish to exchange an item.

 

 Return policy for Gatsbylady London clothing

Gatsbylady London's clothing are all hand embellished and take many hours to complete.  Some beads and sequins may come loose or fall off if not handled correctly, due to the nature of hand embellished items, therefore items come with spare beads attached.  Please note loss of beads cannot be treated as faulty after wearing the dress and cannot be accepted for a refund or replacement. As the garments are hand embellished, every garment isn't 100% symmetrical and may vary between each other slightly.

On return all goods will be inspected and must meet the following criteria:

  •    All original tags must be attached
  •    All items must be returned in the same condition & packaging as they were received
  •    All items have not been worn
  •    All items are free of any odours
  •    All items must be in saleable condition

Retro Petite returns policy also applies to Gatsbylady London and Chi Chi London clothing.

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